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About our Service & Support
To make things as cost effective and simple as possible for You, I.E. Service conducts all service on customer location. For You, this means lower cost due to the fact you don't have to pay freight charges or do without your system for days.

On-call Services.
Your need of unscheduled service is most likely due to some kind of system failure and You quickly need to have the system up and running again, avoiding to cancel appointments..

eMail and phone support.
For your convenience and security, I.E. Service wants to make sure that you can always get a quick answer to any eventual inquiries. We offer this service via email or telephone support.

We guarantee answering to your call 06-22 Mon-Thu and 06-17 Fri (or we'll call back within the hour if you leave a message with our answering service). We answer your email A.S.A.P. during business hours (usually within 4 hrs). On different hours, weekends and holidays we guarantee an answer within 24 hrs. This service is included in our services to You as a valued I.E. Service customer!
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